RESTRICTED EMAIL
To access your webmail, kindly click on the button below to enter your email and password.

Webmail Guide for Staff
Setting up
Access your webmail
To be able to use webmail, you need an email account. Create your account in the Control Panel.
Access webmail from the browser on your computer or mobile device.
- Go to our website, www.one.com.
- Click Webmail

- Enter your email and password
- Click Log in

Webmail supports desktop versions of Chrome, Firefox, Safari, Internet Explorer 10 and newer. In addition, webmail supports mobile devices; iOS 6 and above, Android version 4 and above and Windows Phone 7 and above.

Send and receive emails
- Click Write Mail
- Start to type in a name in the field To: .
Webmail will automatically search for email addresses from Contacts or from past mails, you sent. If you are sending a message to a new person, type in their full email address. - Enter a subject.
- Add content to your email.
- When you are done, click Send.
Tip: If you want to add images in Webmail, just drag the images from your computer to where you want to place them in your message. Resize an image, by dragging its corners, after adding it to your message.

Delete messages
To delete emails, select the emails you want to delete, and click the delete icon.
- Select the emails you want to delete
- Click the delete icon.
You can select several emails at a time by using the select function.

Search messages
To search for subjects or senders in a specific folder, just enter what you are looking for in the search field, and press enter.

Add a star to messages
You can add a star to messages that you want to track or follow up on later.

Access webmail on your smartphone or tablet
You can access webmail on your smartphone or tablet.
- Go to our website, www.one.com.
- Click Webmail
- Enter your email and password
- Click Log in

Plan with webmail’s built-in calendar
To access your calendar:
- Open your webmail.
- Click Calendar in the top menu.

Add a signature to your emails
Add a default signature to your emails, to make sure all your emails end with a proper greeting.
- Click Settings
- Click General
- Enter your signature in Attach this signature
- Click Save

Organize your emails with filters & folders
Filters and folders makes it easy to organize your emails in Webmail. Just drag a message to the folder where you want to place it.
To add a new folder:
- Select a view where the side bar is expanded
- Click the plus (+) icon under Folders
- A new folder is automatically created
- Enter a name for the folder
- Hit Enter

Let webmail filter your emails for you. Webmail’s filters can automatically put your emails in folders, mark them as read or add a star to them.
To add a new filter:
- Click Settings
- Click Mail filters
- Click Create filters
- Add attributes the filter should look for
- Decide what the filter should do
- Click Save

Collect your contacts in webmail
Webmail stores your contacts alphabetically so you can get quick access to them when writing emails.
To add a new contact:
- Click Contacts
- Click New contact
- Enter the info for the new contact
- Click Save

Change the display name and reply-to address
Your display name and reply-to address can be updated once you are logged in.
- Click Settings
- Click General
- Enter the name that should appear as sender in Displayed name
- Enter the address that should be replied to in Reply-to Address
- Click Save

Change the language of your webmail
Webmail supports 10 different languages, and you can easily switch between them.
- Find the language settings in the upper right corner
- Click the current language
- Select the preferred language in the drop-down menu
- And you’re done!

Gmail on Android
- Step 1 – Open the Gmail app
- Step 2 – Go to Settings
- Step 3 – Click Add account
- Step 4 – Click Other
- Step 5 – Enter your email address
- Step 6 – Select IMAP
- Step 7 – Enter your password
- Step 8 – Enter imap.one.com for incoming server
- Step 9 – Enter send.one.com for outgoing server
- Step 10 – Select account options
- Step 11 – Done!
Note: This guide shows you how to set up your email account in the Gmail app. If you want to set up your email in the Samsung app, please check the guide below.
Step 1 – Open the Gmail app
Open the Gmail app on your Android device.
Step 2 – Go to Settings
- Click the menu in the top left corner to open Settings.
- Tap Settings at the bottom of the menu that opens.
Step 3 – Click Add account
Click Add account to start setup.
Step 4 – Click Other
Select Other as the account you want to set up.
Tip: If you want to set up your email with Mobile Sync, choose Exchange instead.
Step 5 – Enter your email address
- Type in the email address you want to set up.
- Click Next.
Step 6 – Select IMAP
Select IMAP as the account type.
Step 7 – Enter your password
- Type in your email password, the one you use to log in to Webmail.
- Click Next.
Step 8 – Enter imap.one.com for incoming server
- Type in imap.one.com as the incoming server.
- Click Next.
Step 9 – Enter send.one.com for outgoing server
- Type in send.one.com as the outgoing server.
- Click Next.
Step 10 – Select account options
Here you set how often Gmail should look for new emails, when you get notifications and more. Uncheck any options you don’t want and click Next to continue.
Step 11 – Done!
Your account is now set up and ready to go!